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Send Transactional / Utility Messages on WhatsApp

Leverage the official WhatsApp API with WANotifier to send order updates, payment alerts, cart reminders, confirmation messages and more.

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Monthly active WhatsApp users
0 Bn+
Message open rate
> 0 %
Click-through rate
0 %
Better ROI than emails
0 x

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ABOUT Transactional

What are Transactional / Utility WhatsApp Messages?

Transactional / Utility WhatsApp messages are automated, time-sensitive notifications sent by businesses to provide customers with important updates related to a service or transaction. They are usually triggered by specific customer actions, such as making a purchase, completing a payment, or submitting a form, and ensure swift delivery of crucial information.

With WANotifier, you can:

  • Send transactional messages at scale using WhatsApp Business API
  • Trigger alerts automatically from your website, CRM, or eStore
  • Automate common workflows like order confirmations, payment alerts, and appointment reminders
  • Reduce support workload with proactive, real-time notifications
  • Track delivery and engagement to refine message templates
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Top Integration

Explore Different Use Cases for Transactional Messages

Discover how you can use transactional / utility messages with WANotifier to improve customer experience.

Update Customers on Order Status

Send real-time updates when an order is placed, processed, shipped, delivered, or canceled from your e-commerce stores.

Notify Users of Upcoming Appointments

Automatically remind users about upcoming bookings, events, appointments, or scheduled services to ensure better preparation.

Confirm Signups and Form Submissions

Use dynamic fields like name, product, order ID etc to tailor each message. Make every recipient feel like the message was written just for them.

Recover Carts with Timely Nudges

Reach out to users who abandoned their carts and encourage them to complete their purchase on your e-stores.

Alert Users About Account Changes

Inform users about login activity, password changes, or account events to ensure a secure experience on your platform.

Notify About Payments and Pending Dues

Alert users about successful transactions, failed payments, or pending dues to avoid confusion and ensure timely action.

Start Sending Transactional Messages on WhatsApp Today

Use WANotifier to automate real-time updates like order alerts, payment confirmations, and reminders at scale.

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Learn how to trigger transactional notifications

TESTIMONIALS

What our customer’s say about our company

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“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

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Cody Fisher

Developer

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“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

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Fisher Coder

UI/UX Developer

service logo

“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

avatar

Cody Fisher

Developer

service logo

“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

avatar

Fisher Coder

UI/UX Developer

Faq’s

Frequently Asked Question

Q. What types of transactional messages can I send?

You can send any type of transactional message triggered by user actions, such as placing an order, submitting a form, booking a service, abandoning a cart, or completing a payment, using WANotifier.

Q. Can I send transactional messages from third-party websites or apps?

Yes. With WANotifier, you can send transactional WhatsApp messages from any third-party website, app, or automation tool like Zapier or Pabbly using our webhook-based API. Just create a transactional notification, choose a message template, and use the provided Webhook URL to trigger the message by sending a POST request with the required data.

Q. What’s the difference between transactional and promotional messages on WhatsApp?

Transactional messages are triggered by user actions and deliver important updates, such as order confirmations or appointment reminders. Promotional messages, on the other hand, are used to market your products or services, like sending offers or product suggestions, and typically cost more than transactional messages.

Q. How can I monitor the effectiveness of my messages?

You can use WANotifier’s detailed analytics to see how many messages were sent, delivered, and opened. These insights help you optimize your messaging strategy.

Q. Is there a limit to the number of messages I can send?

Yes, but this limit is set by WhatsApp, not WANotifier. When using the official WhatsApp API, your daily messaging limit depends on your phone number’s status, quality rating, and how frequently you initiate conversations with unique customers. <br/> WhatsApp applies these limits over a rolling 24-hour period, starting with 250 messages per day for new accounts. As your account gains credibility, the limit can increase to 1,000, 10,000, 100,000, and eventually unlimited messages per day.