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Collaborate Seamlessly with WhatsApp Team Inbox

Centralize your WhatsApp conversations and work effortlessly across teams with our multi-agent, shared WhatsApp team inbox.

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ABOUT WhatsApp Team Inbox

What is WhatsApp Team Inbox?

A WhatsApp Team Inbox is a centralized chat inbox that allows multiple team members to access, manage, and respond to customer messages from a single WhatsApp number.

With WANotifier’s Shared Team Inbox for WhatsApp, you can:

Top Integration

Everything You Can Do With Our WhatsApp Team Inbox

Here's how you can manage conversations, collaborate with your team, and respond faster using WANotifier’s multi-agent inbox.

Keep Every Conversation in Sight

Manage active, closed, and new conversations from a unified inbox to stay on top of every interaction.

Collaborate Effortlessly Across Teams

Add team members from different departments (sales, support, service) and assign chats manually or automatically.

Reply Instantly with Templates & Quick Replies

Send pre-approved message templates or your preset quick replies to fast-track responses and ensure consistent, on-brand communication.

Stay Organized with Contact Management

Update contact details mid-conversation and add tags or custom attributes like "High Priority" or "New Lead" to streamline follow-ups.

Notify Team Members of Assigned Chats

Send push notifications to your team members whenever a chat is assigned to them so that they can instantly check and respond

Respond to Queries Anywhere, Anytime

Monitor delivery, open, and click-through rates from your dashboard. Use insights to refine targeting and improve future campaigns.

Unlock Effortless Team Collaboration with WANotifier’s WhatsApp Team Inbox

Simplify teamwork and streamline every conversation with WANotifier’s multi-agent inbox for WhatsApp.

TESTIMONIALS

What our customer’s say about our company

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“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

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Cody Fisher

Developer

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“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

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Fisher Coder

UI/UX Developer

service logo

“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

avatar

Cody Fisher

Developer

service logo

“Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin though it looks like it, and it actually says nothing.”

avatar

Fisher Coder

UI/UX Developer

Faq’s

Frequently Asked Question

Q. Can I add multiple team members to my shared inbox?

Yes. Depending on your plan, you can add anywhere from 3 to 25 team members to your WANotifier shared team inbox for WhatsApp.

Q. Can I assign chats separately to each team member?

Absolutely. You can assign chats manually or automatically using round-robin or the chatbot.

Q. How do chat assignments work?

You can assign chats manually or enable round-robin assignment to distribute them evenly across your team or even through the chatbot. You also have control over who receives assignments by choosing between all users, only managers and agents, or agents only.

Q. Can I send message templates from the inbox?

Yes. You can send message templates directly from the inbox to respond faster and maintain consistent, on-brand communication.

Q. Can we update customer details directly inside the chat?

Yes. You can edit details like names and phone numbers, add contacts to specific lists, and organize them using tags or custom attributes without leaving the chat.

Q. Is chat history saved and searchable?

Yes. Every conversation is logged and fully searchable, so your team always has the context they need to respond and follow up effectively.